Black Platinum Solar & Electric
Sign up for Silver Maintenance Plan
Proactive monitoring for customers who want peace of mind between service visits.
- Customer Portal
- Proactive 24/7 Monitoring
Plan price
$14/mo
Billed monthly
Plan terms and conditions
- Subscription automatically renews unless canceled.
- You can cancel your subscription at any time with no cancellation fee, but any prepaid amount is non-refundable.
- Proactive monitoring requires your solar system's monitoring device to maintain a continuous internet connection, as solarOS can only detect and alert on issues while your device is transmitting data. You are responsible for maintaining this connection and for reconnecting your device if it goes offline for any reason (e.g., internet outages, router replacements, or Wi-Fi password changes). While your device is disconnected, proactive monitoring will be unavailable, and solarOS makes no warranty regarding faults or performance losses occurring during that period.